WordPress Tech Support

Maintenance Packages and Hourly Repairs

You want your WordPress site to run like a well-oiled machine, pretty much like your car. While you can probably handle all the minor things that keep your car in top shape, you do need to take it to the garage for routine maintenance. The idea is to fix any issues before they turn into a big expense and worse, result in loss of data and potential business.

Who enjoys downtime?

The solution is a reliable website maintenance plan that meets your needs.

My website maintenance service is a client care plan and a win-win where you save time and money. From keeping your website updated with the latest WordPress versions and plugins, backing it up regularly to making copy changes, we take care of all the backend activities while you focus on what you do best – grow your business and enjoy peace of mind that your website maintenance is in dependable hands.

How WordPress Maintenance Packages Work

It is easy. All you need to do is choose a monthly package below. Each package includes 3 or 5 hours of Hands on tech support.

These hours can be used for services such as:

  • Restore your site from backup in an emergency
  • Coding in ad codes
  • Installation and configuration of widgets to your sidebar
  • Speeding up your load time.
  • Fixing elements that have just gone wonky.

Every package includes:

  1. Updates to WordPress, theme, and plugins (as needed)
  2. Removal of spam comments
  3. Database optimization and performance checks
  4. Full site backups

Plans and Pricing

Basic Package

$150/Monthly
  • 3 hours Hands-on-Support Per Month
  • Upgrade WordPress, Plugins & Theme, Once per Month
  • Backup WordPress, Plugins & Theme, Once per Month
  • Backup WordPress Database, Once per Week
  • Removal of spam comments
  • Database optimization and performance checks
  • Within 8 Hrs Priority Response (excluding weekends and nights)
  • Email Support
  • -Rollover of unused Hands-on-Support hours
Order Now

Pro Package

$450/Monthly
  • 5 hours Hands-on-Support Per Month
  • Upgrade WordPress, Plugins & Theme, Once per Month
  • Backup WordPress, Plugins & Theme, Once per Month
  • Backup WordPress Database, Once per Week
  • Removal of spam comments
  • Database optimization and performance checks
  • Within 2 Hrs Priority Response (excluding Sundays and late nights)
  • Email and Phone Support
  • Rollover of unused Hands-on-Support hours
Order Now

Repair

$75/Hour
  • Contact me to discuss issue, determine hours needed and schedule repair time.
Contact Me

*The above package fees are only for one month. Before the expiration of that month, clients will receive an email offering the option of automatic payments. Clients maintain the option to prepay monthly using the Order Now buttons above.

Terms and Conditions:

Maintenance plans do not cover major design customizations. They only include minor changes, for example….. If you need a lot of custom design work, I’ll be more than happy to discuss it with you and send you a quote. Truth is, just like having to trade in your old faithful car and upgrade to a new one, rapidly advancing technology and changing needs call for a new site to stay competitive. Sometimes, an existing site may not be able to handle your growing business. My job is to honestly present you with all your options so you can take an informed decision.

The exception to the above condition is, if you have over 10 Rollover hours, I will happily credit them to a design project at the rate of $25/hour. The design project can be theme customizations (where possible) or a website design. Rollover hours are non-refundable.

Word on the Street

Don't just take it from me. Listen to what my clients have to say.

For anyone who has experienced less than stellar followup, you need Vanita. It seemed she was always available and I kid you not when I tell you, she even got up from her sick bed to support me. She genuinely wants to help and goes above and beyond to make sure you’re happy.

What more could anyone ask for? A genius designer and a wonderful support.

To say I’m happy would be an understatement. The only other thing I have to say is thank you. Thanks Vanita for your brilliance.

Elle Sommer

livepurposefullynow.com

Vanita literally saved my website! I was in crisis mode with server problems and a slow-as-molasses load-time when I sent a frantic email to Vanita. She responded right away and was able to figure out the problem and save my website. She is also a whiz at WordPress themes so she worked her magic and came up with a kickin’ visual for my website! Whether you have immediate website problems or want a larger website makeover, Vanita is the go to gal! She is wonderful to work with! *****FIVE STARS*****

Sarah of House Crazy

Vanita is superb to work with both on a professional and personal level. Her no-nonsense approach in handling problem is impressive. She helped me transferred my problematic website to a new domain and went above and beyond to figured out what went wrong with my old website. She guided me to make the transfer as smooth as possible and boost my SEO ranking. I am so thankful to have worked with her and would highly recommend her to anyone.

Maureen Hitipeuw

CEO & Writer